Job Description
Job Name :
Service Advisor
Service Advisor Job Summary :
Our busy goodyear dealership has position opened in our service center to better serve our customers . To ensure optimum customer service, we’re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when their vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.
Benefit Package:
Salary , Bonus And Spiff Package , Plus Commission Based on Sales Growth
Vacation , Holiday Pay , Health Insurance , Matching 401K
Responsibilities :
- Greet customers when they arrive at the parts and service center
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost saving
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Service Advisor skills :
- High school diploma/GED required
- Bachelor’s degree or 5+ years’ service advising experience
- Extensive knowledge of automotive industry and parts
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics, customers and senior management
- Familiarity with R.O. Writer preferred, but not required
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Job Summary :
Family owned and operated for over 40 years serving kent and queen annes
counties providing excellent customer service through selling parts,tires,service and towing .
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Retirement benefits or accounts
- Employee discounts
- Flexible schedules
- Workplace perks such as food/coffee and flexible work schedules
Work Remotely
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Schedule:
Shift:
Supplemental pay types:
Experience:
- Automotive: 2 years (Required)
- Customer Service: 5 years (Preferred)
Work Location: In person
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