JOB DESCRIPTION
Summary
We have a need for a User Experience Researcher.This position will report directly to the UX Manager, and will assist in conducting research activities for websites and mobile applications to enhance their user experience.
What We’re Looking For
To be a great fit for this role, you should:
- Be able to demonstrate an in-depth understanding of qualitative and quantitative research methods, user-centered design principles, and a solid grasp of contemporary trends in Web and mobile application design
- Have a B.S./B.A. in Human Computer Interaction, HCDE, Human Factors, Computer Science, Cognitive Science, Psychology, Informatics, or related degree. M.S. Preferred.
- Have experience planning, executing, and reporting on usability studies. Moderator experience highly desired.
- Have knowledge of how to transform both qualitative and quantitative data into actionable, design based recommendations
- Have the ability to communicate effectively in meetings
- Have a background in Web Development a plus (HTML, CSS, Javascript, etc)
- Have a strong desire to improve yourself and continue learning
- Be someone that actively supports their teammates and likes to work collaboratively
Responsibilities
Include but not limited to:
- Assist the UX Manager with research projects to understand clients’ users
- Assess the need for alternative research methods (e.g. user interviews, focus groups, workshops, tree testing, card sorting, contextual inquiry, eye-tracking, etc) and plan accordingly
- Assist in the execution of usability studies, as well as delivering the findings from these studies
- Meet with clients to understand their constraints and help present a UX Research plan, including advocating for the value of the data collected
- Assist in authoring case studies that demonstrate improvements on the user experience as a result of UX Research practices
- Assist in wireframing/prototyping as needed
Where We Work
We’re headquartered in downtown Tacoma, WA, but right now most of our team is working remotely due to the pandemic. While some of us can’t wait to get back into the office and work safely with each other, we know that remote work is here to stay. Even before the pandemic hit, we had employees that primarily worked remotely and would pop into the office every once in a while. While we’d love to have you in-person at our office, we know that just might not be possible. As long as you’re a resident of WA state and legally allowed to work in the United States, we’re happy to have you join our team remotely.
Who You Are
You love the web, have a pretty high attention to detail, and likely have a history of pushing on websites or software to figure out how to get unexpected outcomes. If you have a passion for the web and share our values, we’d love to hear from you.
Who We Are
SiteCrafting is a full-service digital agency. Our mission is to craft digital experiences that inspire, empower, and delight. Our team of project managers, designers, developers, usability experts, and web strategists have been crafting award-winning web projects since 1998. We are based in downtown Tacoma, WA, and currently have over 30 full-time employees that support clients across a wide variety of industries.
Equal Opportunity Employer
SiteCrafting is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SiteCrafting makes hiring decisions based solely on qualifications, merit, and business needs at the time.