Job Description
Must have Experience in dealing Table Games.
Horseshoe Dealers are Guaranteed $25 per hour rate.
Bonus of $500 at 90 days and $1000 at 1 year!!
Job Summary:
Reporting to the Table Games Supervisor, the Table Games Dealer is responsible for providing legendary guest service.
Essential Job Functions including the following but other duties may be assigned:
- Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude.
- Assists in training guests not familiar with various table games products.
- Promotes table and poker games and serves guests while standing on dead games.
- Demonstrates an effective working knowledge of dealing policies and gaming procedures.
- Deals games in accordance with internal controls, Maryland Lottery Gaming Control Commission regulations and company policy.
- Able to maintain applicable departmental dealer efficiency metrics.
- Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game
- Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
- Safeguard casino assets.
- Responsible for the protection and control of the game.
- Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentations listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.
- Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
- Advises Floor Supervisor of any disputes or arguments that may arise during the game.
- Support and maintain Horseshoe courtesy guidelines at all times.
- Promote outstanding guest relations.
- Perform other duties as assigned.
- Demonstrates an effective working knowledge of dealing policies and gaming procedures.
- Able to maintain applicable departmental dealer efficiency metrics.
- Presents oneself in a polished, professional and service-minded way and encourages others to do the same.
Qualifications:
High school diploma or GED is required
Must be at least 18-years of age
Must be certified in a minimum of two coregames, preferably three.
Table Games (BJ, Craps, Roulette, MB/PGP 3Carnival Games = 1 core)
Excellent customer service skills are essential
Must be able to perform basic math quickly
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Physical, Mental and Environmental Demands:
Must be able to work independently
Must be able to sit, stand or walk for long periods of time (4 hours)
Must be able to respond calmly and make rational decisions when handling employee conflicts
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps)or escalator
Must be able to lift and carry up to 50 lbs.;and, have the ability to push, pull, reach, bend, twist, stoop and kneel
Respond to visual and aural cues
Must have the manual dexterity to operate a computer and other necessary office equipment
Must be able to tolerate areas containing dust,loud noises and bright lights
Must be able to work varied shifts, weekends and holidays as needed
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives
Ability to speak distinctly and persuasively
Must be able to read, write, speak, and understand English
Additional Job Dimensions:
As a part of Caesars Entertainment’s employment process, job offers will be contingent upon successful completion of pre-employment drug testing, background checks, and applicable Maryland Lottery Gaming Control Commission licensing requirements.
Due to the cyclica lnature of the hospitality/entertainment industry, team members may be required to work varying schedules to reflect the business needs of the property.
Attendance is an essential function of the job and is required to successfully perform in this position. Individuals with irregular attendance will be subject to disciplinary action procedures up to and including termination of employment.
Upon employment, all team members are required to fully comply with policies and procedures for the safe and efficient operation of company facilities. Individuals who violate company policies and procedures are subject to disciplinary action up to and including termination of employment.
Caesars Entertainment isan Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender,age, religion, disability, sexual orientation, veteran status, or marital status.
*Bonus Requirements*
-Bonus is only eligible to new Horseshoe Baltimore employees
-Bonus to be paid out on employees 91st day of employment.
-Candidate must successfully pass table games audition of experienced games.
-Candidate must pass pre-employment processing to include, background, drug test, and licensing with the state of Maryland.
Location: 1525 Russell Street, Baltimore, MD 21230
Job Type: Full-time
Pay: $50,000.00 - $52,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Experience:
- Casino Dealer: 1 year (Required)
Work Location:
Work Remotely:
Work Location: In person
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