Job Description
Build Your Career with First Hawaiian Bank! Get hired as a Service Consultant in our Call Center and receive a $1,500 sign-on bonus.
*Subject to signing bonus terms and conditions. To be eligible for the sign-on bonus, you must be hired between April 27, 2023 & June 5, 2023.
First Hawaiian Bank is currently seeking Service Consultants as our Call Center is growing! We are hiring full-time team members to join our Call Center which is conveniently located at our Kamehameha Industrial Center in the Kalihi-Dillingham area. If you have the passion and problem-solving skills to help our customers with their financial needs, are technically savvy to learn and use new computer systems to support our customer needs, and share our core values of Collaboration, Character, & Caring, then we want to talk to you!
- Pay starts at $20.00 an hour; depending on experience, plus $1500 Sign-On Bonus
- Only daytime work hours for a better work life balance, with hours of Operation 7 am - 7 pm, 7 days a week.
- Must be open to starting by June 5, 2023.
- Must be open to training Monday-Friday 10:30 am - 7 pm for the first 3 months of employment. Shift will be 10:30 am - 7:00 pm, including Saturday or Sunday, upon completion of training.
- Great opportunities to build your career! Great opportunities to advance your career within the call center and throughout the largest bank in Hawaii!
FIRST HAWAIIAN BANK OFFERS GREAT BENEFITS, INCLUDING:
- Healthcare coverage
- Employee Assistance Program
- Life insurance
- Long Term Care
- Retirement plans
- Identity Protection
- Disability Insurance
- Bus Fare Subsidy
- Tuition Reimbursement
- Retiree benefits
- Paid vacations & holidays
- Employee discounts on Banking Services,
- Child-care subsidies and more!
First Hawaiian Bank is an Equal Opportunity and Affirmative Action Employer. First Hawaiian Bank is committed to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, disability, veteran status, sexual preference, marital status or genetic information in accordance with applicable federal, state and local laws.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
COVID-19 considerations:
N/A
Ability to commute/relocate:
- Honolulu, HI 96819: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you currently employed?
- How many employers have you worked for in the past five (5) years?
- In your current or past job, how many customer interactions do you have in a typical day?
- In your current or past job, how often do you typically deal with upset or disgruntled customers?
- In your current or past job, were you required to provide customer service while using a computer system?
- Training will Monday-Friday 10:30 am - 7 pm for the first 3 months of employment. Shift will be 10:30 am - 7:00 pm, including including Saturday or Sunday, upon completion of training. Does this schedule work for you?
Education:
- High school or equivalent (Required)
Work Location: In person
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